This website is operated by Hexa Blue. As user of this website (referred to as ``you/your``) you acknowledge that any use of this website including any transactions you make (``use/using``) is subject to our terms and conditions below (which includes any other important hyper-linked sections e.g. Delivery information, and Returns and refunds.
Please read through these terms and conditions carefully before using this website. Print a copy for future reference.
1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website
1.3 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password (“Password Details”). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately.
2.1 Please see the Delivery information section for information on how to place an order. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
2.2 The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Hexa Blue.
2.3 Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
2.4 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. https://www.hexablue.com.pk/terms-conditions/
3.1 This website is only for delivery of products to customers in mainland Pakistan Mainly Karachi addresses. We cannot deliver to the Outskirts of Karachi. All goods must be signed for by an adult aged 18 years or over on delivery.
3.2 Delivery charges and estimated timescales are specified in the Home delivery information section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Hexa Blue shall be under no liability for any delay or failure to deliver the products within estimated timescales.
3.3 Risk of loss and damage of products passes to you on the date when the products are delivered to you or are left with a person or place nominated by you.
4.1 We take payments through any of the following methods: Cash On Delivery, Direct Deposit, JazzCash, Debit/ Credit Cards (On Delivery of Products).
4.1.1 a) Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. Hexa Blue is not responsible for the content on any external websites.
4.1.2 b) Online price errors. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being dispatched or in store prior to the collection of the goods). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
4.1.3 c) If you reserve a product and the price changes (due to normal fluctuations e.g. goods going into or coming out of promotion) before you collect the item, you may request to pay the lowest of i) the price on reservation or ii) the prevailing price in store at the time of collection. This will also apply if your reservation is extended but not if the reservation has expired. Proof of reservation would include: Reservation Number Print out from the internet Text message/email showing reservation number. Payment can be made by any method specified in Home Delivery Information
4.1.4 Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
4.1.5 All prices are shown in Pak Rupees and include all applicable taxes at the applicable current rates but exclude delivery charges, unless expressly stated otherwise. https://www.hexablue.pk/help/terms-and-conditions/